Olivia

Wonderful experience with Justin at Hourglass Diamonds! He listens, plans and helps create exactly what you want. He made it clear that he wasn't satisfied until we were satisfied! So happy with my ring and will definitely be back for all jewelry needs.

Working with Justin at Hourglass Diamonds was one of the best experiences I've ever had with any business — truly exceptional from start to finish. The finished ring blew me away. It's beautifully crafted, totally unique, and gets constant compliments.

If I could leave 100 stars, I would. Justin guided me through diamond options, created detailed CAD models, and revised everything until it was 100% perfect. His communication was constant, honest, and never pushy. The level of care and attention to detail is unlike anything I've ever experienced.

Justin is a godsend and he spent many hours answering my questions in depth, sending CAD mock ups, and changing minor details without batting an eye. He is such a great communicator and I trust him with the most delicate piece of jewelry I wear on a daily basis!

Purchasing diamonds felt very easy and non-pretentious. Justin was an excellent communicator and educator throughout and often made recommendations that saved money on cost. I would recommend him to anyone who wants a simple, smooth process.

Justin was incredibly patient with me as I started and stopped the process several times. His communication, responsiveness, and service level is unmatched. This has been one of the best buying experiences I have ever had.