Felicity

Justin was incredibly patient with me as I started and stopped the process several times. His communication, responsiveness, and service level is unmatched. This has been one of the best buying experiences I have ever had.

Justin not only makes you feel comfortable with your own choices on the design but will also give you pressure-free recommendations. Hourglass Diamonds made my entire experience easy and enjoyable. I can't thank Justin enough for his remarkable work.

This was one of the smoothest experiences I've had with purchasing such an expensive item online. Not only did Justin make it work, but he exceeded my expectations. I would highly recommend seeking this place out for a once in a lifetime experience!

Justin is the fun science professor. He educates you, takes care of you, and truly is your friend after the semester ends. He explained his passion in a way that was simple for me to understand, but intrigued me enough to keep wanting to dive deeper. Through every single design, Justin educated me on why a design is great or why it has some imperfections in the long run.

What truly stood out was their exceptional attention to detail — not just in the craftsmanship of the ring, but in how they treated us. They made sure we felt supported and happy every step of the way. We couldn't imagine trusting anyone else with something this special.

Justin was so helpful throughout the process and was so honest I could tell he genuinely cared about getting me the best diamond. My fiancé loves the ring and Justin answered all of my questions. If you're looking for a place to make the big purchase, look no further.