Timeless Grace,
Modern Glamour
Crafted with intention. Inspired by your story. Experience diamonds and gemstonesthe way they were meant to be–personal, meaningful, unforgettable.
Engagement Rings & Wedding Bands
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Thoughtful insights, inspiration, and expertise from the world of fine jewelry and the craft behind it.
ExploreThe Art of Enduring Elegance
At Hourglass Diamonds, we believe jewelry is more than an accessory — it’s a legacy.
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Frequently Asked Questions
Do your diamonds come with certification?
Yes. We provide independent grading reports for qualifying center stones from respected labs such as GIA or IGI, so you can verify quality with confidence.
Do you work with natural and lab-grown diamonds?
We do. We’ll walk you through the differences and help you choose the option that best fits your preferences, values, and budget.
Are your diamonds ethically sourced?
Absolutely. We source through trusted partners and follow industry standards to ensure diamonds are conflict-free and responsibly obtained.
Can I fully customize an engagement ring or jewelry piece?
Yes. From stone shape and carat size to metal type and setting details, we design around your style and budget—then craft your piece to order.
How does the custom design process work?
It starts with a consultation. We source stones, review options together, finalize the design, and keep you updated through production until delivery.
How long does it take to make a custom piece?
Most custom pieces take 3–6 weeks after design approval, depending on stone sourcing and complexity. If you have a deadline, we’ll do our best to accommodate it.
Do you offer ring resizing?
Yes. Many rings can be resized. If resizing is needed, we’ll confirm feasibility based on the design and help you get the perfect fit.
What warranty or service do you provide?
We stand behind our craftsmanship. We’ll review care, maintenance, and service options with you, including recommended cleanings and inspections to keep your piece looking its best.
Do you ship and insure deliveries?
Yes. We ship securely and insured, with tracking and signature confirmation where available, so your jewelry arrives safely.
Can I schedule an appointment in Charlotte?
Definitely. We’re based in Charlotte, North Carolina, and consultations are by appointment so we can give you our full attention—virtual appointments are available too.
